Loyal Crush
June 2022 – June 2023
Loyal Crush, an online gifting brand, partnered with Pathfinder to improve performance and strengthen its ecommerce growth trajectory. Through targeted optimisation across search and digital campaigns, the business increased efficiency, improved visibility, and achieved measurable growth in online performance.
Improving Efficiency in a Competitive Gifting Market
Being a new player in the fiercely competitive beauty industry, Loyal Crush encountered the challenge of establishing a foothold. The market was not only crowded but dominated by established players, making it tough for a newcomer. Loyal Crush’s goal was clear – to develop a go-to-market strategy that would not only enable them to compete but also turn ROI positive swiftly. The strategy needed to be highly focused, especially considering the dominance of competitors in Google ads, Microsoft ads, and SEO.
A Structured Optimisation Strategy for Ecommerce Growth
To address these challenges, we collaborated with Loyal Crush to develop a highly targeted go-to-market strategy. This involved channeling efforts into Google ads, Microsoft ads, and SEO to maximize impact. Despite challenges faced along the way, the strategy proved effective, generating positive returns within just a few months. Remarkably, we managed to keep ad spend relatively low while delivering significant results. The outcome was a notable 26% increase in revenue through Google ads, marking a successful market entry for Loyal Crush.
Sales have increased so much I’ve run out of packaging. I don’t want to spend any more on marketing with you because I don’t know if I can cope with the volume!
Stronger Performance and More Efficient Growth
The results of our collaborative efforts were nothing short of impressive. Loyal Crush experienced a substantial 26% increase in revenue through Google Ads, showcasing the effectiveness of the tailored strategy. Transactions surged by 31%, indicating a heightened engagement and conversion rate. Additionally, there was a remarkable 40% increase in new users, reflecting the success of the go-to-market strategy in expanding Loyal Crush’s customer base. These results not only validated the strategy’s effectiveness but positioned Loyal Crush as a formidable player in the competitive beauty industry.
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