Acquiring and managing customer reviews on GMB requires a proactive approach. We implement strategies to encourage satisfied customers to leave reviews, such as personalized follow-up emails, in-store signage, or requesting reviews at the point of sale or service. To manage reviews effectively, we promptly respond to both positive and negative reviews, addressing concerns and showcasing responsiveness. Utilizing review management tools assists in monitoring and responding to reviews efficiently, fostering trust and credibility in the local community.